INTRODUCTION TO LEGION
At Legion we recognise that the acquisition and retention of customers, along with brand expansion, form the crux of any successful organisation.
Our directors have a combined experience of decades in telemarketing, telesales, PR, social media marketing and hospitality promotion and lead a team of the finest telemarketing professionals available to help you to achieve your goals.
Rather than working with transient call centre staff, Legion employ career telemarketing professionals with the highest level of understanding, experience and ability to enable your campaign to hit the ground running. Put simply, your success is our success and we use our experience and ability to ensure it.
“Stuart has been providing sales support for CPL Training since 2009, and in that time we have developed a fantastic working relationship. Stuart has not only provided us with support but has developed a specific sales department to meet CPL’s requirements. Thanks to his expertise and direction this sales team has experienced continued success and has been a crucial element in building CPL. They are now CPL’s largest feeder supplier and are the second biggest supplier of the Award for Personal Licence Holders training course in the UK, after CPL.
As our relationship has progressed we have continued to expand the remit of support which Stuart and his team provides and they have succeeded at each and every turn. They now successfully supply learners for over fifty different training courses and have proven to be a paragon of professionalism throughout.
Stuart and his team currently deliver a wide and diverse range of marketing solutions for CPL Training and our partnership will only continue to grow and strengthen.
For anyone looking to see results I would highly recommend the services of Legion.”
CPL TRAINING GROUP
CALL HANDLING / CUSTOMER SERVICES
WHY CHOOSE LEGION AS A PARTNER?
These are just some of the reasons that so many people work with Legion to achieve profitable growth:
- We implement the perfect solutions to support your strategy for growth through proven customer/prospect contact and management solutions.
- We don’t work with robots, but we do work as a machine. Every member of our team is as individual as our clients, each with their own area of expertise. Working together and sharing best practice means that rather than employing transient call centre workers, we employ a team of experienced experts who have made a career from their sales skills.
- We will provide a complete solution to your marketing and acquisition needs, thus negating the need for multiple suppliers.
- Deal directly with a dedicated account manager.
- Comprehensive reporting structure so you can see exactly what is working for you, how and why.
- Specific training and constant mentoring of our team to ensure your organisation is represented exactly as you require.
- Proven successes with major national and multi-national organisations. The peace of mind that your investment will provide the required returns.
“We were recommended to come to yourself with a challenging marketing idea which required experience, and found the whole service you provided was excellent from the initial contact and throughout. Your staff have been friendly, very helpful and professional in every aspect of the business. I would not hesitate in recommending your organisation to other companies who are looking for a marketing company.”
TRAINING INFORMATION CENTRE
“We started working with Stuart Green over a year ago when looking at more innovative and energetic ways of growing our membership numbers. In a difficult market, the results were impressive; so different to companies we’d worked with before. Stuart took the time to really understand our organisation and the true benefits our membership brings to the individual so he had a real understanding of how to make the project work. Hecame back with things we hadn’t originally thought of to put together a holistic blend of marketing and sales and has built an excellent team to work on our account. After an initial year with the campaign, we’ve just started a longer term project as we’re confident the team can really deliver for us.”
“Using Legion to help promote the relaunch of our venue was the key to our success on the opening night. They provided a full marketing and support package allowing us to concentrate on our business. We are happy to recommend Legion and will certainly be using them again to help us expand our business in the future.”
ERIC’S LIVE, LIVERPOOL
“We approached Stuart to help us achieve our goal of reaching out to hospitality venues in order to provide sector specific training. Stuart and his team conducted extensive research in order to deliver the most effective results and the outcome has exceeded our expectations. We have now been working alongside Stuart for over two years and fully intend to continue to enjoy the benefits of his expertise.”
CHARNWOOD TRAINING GROUP
FREQUENTLY ASKED QUESTIONS
- Our data or yours?
- Whichever will produce the best results for your campaign! We can work with your existing client lists or pre-warmed leads or alternatively we can source and utilise the most appropriate data for your specific campaign. Finding effective data can be a minefield, but it is an area we have a great deal of experience in, so working out which will yield the best results will be incorporated into our initial meetings.
- Can you update my data?
- Whilst we are engaging with prospects or existing clients, we are able to incorporate surveys to increase the strength of the data, and also ensure that contact information is up to date and accurate for future use.
- Day or Night?
- We are aware that certain sectors, including hospitality may require call operators to be available outside of office hours so this is something we are able to do for you. Again, our consultative approach means we can look at the demographics of the availability of your target clients and orchestrate the campaign to focus on the “hot” times to call them for the best results.
- How’s it Going?
- Our reporting system means that you will be able to access the results of our campaigns on a regular basis so you can see exactly how well it is working for you.
- What is the Cost?
- We’re conscious that no two organisations are identical so we will tailor make a campaign to specifically reflect your exact requirements. Our initial free consultation will allow us to ascertain how long the campaign will take, how many staff will be required and this will reflect the final cost. Transparency is the key to our success and we will work closely with you throughout this procedure to ensure the package and the costs are going to give you the ROI you require.
Your business is unique so we imagine your specific needs will be too. To find out how we can work together, give us a call. We like talking on the ‘phone, it’s what we do!